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General terms and conditions

Here you will find our general terms and conditions for our services.
  • The customer agrees that they cannot rent the equipment to a third party.
  • The customer agrees not to alter, tamper with or remove the equipment or any part of the installation from the address specified in the agreement/quotation.
  • The customer agrees to pay all costs of repairing any damage and the costs associated with replacing missing components.
  • If the equipment is destroyed beyond repair due to neglect, abuse, fire or natural disaster, the customer agrees to pay all costs.
  • Quotations given by RH Pumper contain what is described in the quotation. Costs from other external influences are not included in the quote.
  • Pump blockages can occur due to external foreign objects blocking pumps or pump inlets. This can lead to reduced pump performance.
  • RH Pumper’s monitoring is based on GSM and LTE signal. If this is not communicated, RH Pumper cannot be held responsible for the lack of information.
  • The RH Pumper system may only be operated by RH Pumper employees or instructed persons under the guidance of RH Pumper.