In the workshop at RH Pumper, he is bent over a pump that has been dismantled into parts. The movements are calm and routine. It’s clear that this is familiar.
“No two days are the same – and that’s exactly what I like.”
Martin is a technician and his daily routine is in the workshop. Here, the work is not just about fixing what’s broken. It’s very much about making sure everything keeps running.
From application to employee in 24 hours
Martin joined RH Pumper just over four years ago. He had been with another large pump company and was itching for something new. He had heard good things about RH Pumper – at the time there were nine people on site.
“I wrote an unsolicited application. The next day I had an interview and then I was hired. It went really quickly.”
A lot has happened since then. RH Pumper has grown, as has the customer portfolio. But the colleagues and team spirit are the same – that’s what he emphasizes when asked why he’s still here.
The thorough work no one sees
The working day starts at seven o’clock. In the workshop, tasks await: some are planned, some come in from customers and some arise along the way. A large part is service – equipment is reviewed, checked and prepared before it goes out again.
“You just see that it works. But there is a lot of work involved in reviewing everything.”
This is where the quality lies. Not in the urgent – but in getting things done properly while they’re still inside. A pump that is properly serviced lasts longer. A pump that is inspected with routine and attention to detail will not fail in a critical situation. It doesn’t show up on the books – but it’s felt every day.
When something is not playing
Occasionally, tasks land that require a little more – something that doesn’t behave as it should.
“When something comes along that you’re not used to and you’re challenged a bit – I think that’s fun.”
It could be brand new equipment that isn’t working as it should. Then a cause must be found.
“Then you stand there and think: what’s going on here?” He gives a slight smile. “It’s a bit of detective work.”
It’s not the most important part of everyday life. But it’s what keeps a technician sharp – and it’s the kind of troubleshooting that makes the difference for the customer when a pump needs to not just work, but work reliably.
Short path from workshop to office
A colleague comes by and flips a task across the table. They quickly find a direction and move on. That’s how everyday life works.
Although Martin is based in the workshop, the tasks are closely linked to the rest of the house. When there is a need, the office is contacted and the dialog with the customer is initiated.
“It’s the unity. It means a lot.”
It’s not a schedule that makes things run smoothly. It’s that people talk to each other and that the path from workshop to office to customer is short.
The tasks that stick around
Some projects stand out because they just worked. Like the first pumps RH Pumper delivered to a major customer in the pharmaceutical industry. Martin was there from the start – and the pumps have performed beyond expectations.
“It makes you happy when you hit something that just works.”
It’s not just the professional success that sticks. It’s also when a customer comes back and says they’re satisfied. No one gets tired of that.
More than pumps
Alongside his work, Martin is also a health and safety representative. It’s a role he takes seriously – not as something on the side, but as a natural part of everyday life in the workshop.
“It’s all about us all feeling good when we’re here.”
He keeps an eye on how things work in practice. Whether postures make sense. If there is something that can be done smarter. And not least: whether people are happy.
“If there’s something people are struggling with, we address it – so it doesn’t just sit there and irritate.”
It’s not always the big changes that make the difference. Often it’s the small adjustments in everyday life that make things run more smoothly.
For Martin, it’s all connected. When the framework is right, the work is better. And that helps create a workplace where you want to put your energy – and take responsibility for what you do.
At the end of the day
When the workday is over, family is waiting at home. This is where the pace changes and the focus is different.
“It means a lot to come home and be with family – that’s when you recharge.”
And when the opportunity arises, work clothes are replaced with motorcycle clothing.
“There are actually several people out here who ride motorcycles, so it’s also something we can share.”
It adds an extra layer to everyday life. Something that goes beyond the tasks in the workshop – and also strengthens relationships between colleagues.
For Martin, it’s all connected. Work, colleagues and life outside.
“That it works. And that you can stand behind what you do.”
It’s the same approach whether it’s a pump in the workshop – or everyday life outside.
