The most expensive service is the one that wasn’t performed
A pump that’s out of service rarely costs just the amount of the repair bill. It results in production stoppages, overflows, delayed contracts, emergency surcharges, and, in the worst case, regulatory investigations. Yet the choice of service partner is often based on the hourly rate—and isn’t reconsidered until the first truly costly breakdown has occurred.
That’s a shame, because pumps almost always give warning signs before they break down. Their capacity drops. Energy consumption rises. Abnormal noises occur, or the pump starts shutting off more often than usual. A good service partner picks up on these signs in time. A poor service provider will come and pick up the pump only after it has burned out.
Here are the criteria you should consider—no matter who you end up choosing.
